Director of IT
About the role
This individual will be responsible for IT management for the Company, including: implementing and managing CRM; ERP (billing, order taking, provisioning, activation, trouble ticketing, customer portal, customer log-ins); laptop & mobile device policies & procedures; inventory tracking; enterprise reporting; cyber security/compliance; database support; networking; and miscellaneous IT. We are looking for someone who has great attention to detail, knowledge, and understanding of the role technology plays in the telecom/satellite industry.
Requirements for the role
Proven IT/systems leadership experience
Previous experience in the telecommunications services industry or a related industry sector
A bachelor’s degree (or equivalent) in Information Technology or a related field.
You will be responsible for
Leading IT team initiatives, timelines, budgets, and development
Being the primary point of contact to support internal company system needs
Troubleshoot, resolve, and document a range of technical issues and resolutions related to hardware, software, etc.
Maintaining effective communication and follow-ups with third-party vendors and external system providers
Creating standard operating procedures that communicate systems and related processes to internal teams and departments.
THIS POSITION HAS BEEN FILLED.
WE ARE NO LONGER ACCEPTING APPLICATIONS FOR THIS ROLE.
We welcome people from all backgrounds who seek the opportunity to help shape the way the world interacts with information. Our values at Mangata are: Courage, Teamwork, Commitment, and Getting Stuff Done. If you have the drive, passion, and collaborative spirit, work with us, and let's go near, far and beyond.
Mangata is a Swedish word for the path of light that the moonlight draws on water, a universal symbol sung in many cultures.
Mangata is more than just a satellite-enabled telecommunication services company. We work to enable people’s dreams by creating the needed connectivity infrastructure, services, and user experience at a cost people can afford. This, all the while building and operating a successful business. For that, we have created a clever proprietary architecture and brought together a team of remarkable professionals who all want to pave the path, resolutely.
Mangata is deploying a satellite network using highly elliptical and medium earth orbits to provide network connectivity globally. We will be developing innovative products for our customers to take advantage of our global network.